AAA has unveiled 121 hotels that earned the AAA Five Diamond Rating in the past 12 months, qualifying them for this year’s Five Diamond Award list. Honorees run the gamut from regal historic inns to sleek high-tech high-rises and sprawling coastal resorts. Eight hotels have been added as Five Diamond honorees throughout the past year including The Ritz-Carlton, Dallas.
The Ritz-Carlton, Dallas and all hotels receiving a Five Diamond Rating undergo a number of checks and balances including in-person inspections, anonymous overnight stays and, finally, review by a panel of experts to ensure credibility. Fewer than half of 1 percent of the more than 27,000 AAA Inspected & Approved hotels receive the Five Diamond Rating.
“As Texans, we aspire to aim high and earning a Five Diamond Rating is an extraordinary achievement,” said Kent Livesay, Vice President & General Manager, AAA Texas. “With more mid-scale properties adding amenities for comfort and convenience, hotels that attain a Five Diamond Rating must stay far ahead of the curve to differentiate themselves through advanced design concepts, highest quality furnishings and scrupulous attention to guests’ expectations.”
The Ritz-Carlton, Dallas, underwent renovations in recent years. Then, after attaining top marks for physical attributes, the hotel demonstrated the significant service enhancements required to receive a Five Diamond Rating. There’s a level of extra-attentive service that must be provided – some sort of wow factor – to edge a lodging into the Five Diamond category, such as The Ritz-Carlton, Dallas.
Below is a complete list of all properties that earned AAA’S Five Diamond Rating:
The Ritz-Carlton, Dallas – Dallas, Texas. Museum-quality artwork, a luxurious club-level lounge and a nationally acclaimed restaurant set this hotel apart.
Esperanza An Auberge Resort – Cabo San Lucas, Mexico. Guests can enjoy the water many ways at this intimate seaside resort: They can soak in hot tubs in terraces overlooking the ocean, swim in one of several pools or lounge on a private beach.
Four Seasons Hotel New York Downtown – New York, N.Y. High-tech meets classic comforts with features including an indoor 75-foot lap pool bathed in natural light and surrounded by comfortable chaise lounges.
Grand Luxxe Riviera Maya – Playa del Carmen, Mexico. A multi-tiered pool and a theater built for world-class Cirque du Soleil shows are among the unique offerings at this resort.
Grand Velas Los Cabos – San Jose Del Cabo, Mexico. This new resort offers oversize, elegant suites with dramatic ocean views. All guest units include terraces, some of which have plunge pools.
Kimpton Seafire Resort + Spa – Seven Mile Beach, Cayman Islands. This stylish oceanfront resort, named after the jaw-dropping bursts of color guests can view at sunset, includes fully furnished balconies with sofa seating and an 8,500-square-foot spa with a Turkish hammam.
The Langham, New York, Fifth Avenue – New York, N.Y. Close-up views of the Empire State Building are among the stunning hallmarks of this property, where rooms have fine wood finishes, high-tech accessories and marble bathrooms.
Williamsburg Inn – Williamsburg, Va. Just a few minutes’ walk from the historic area, this opulent inn takes guests back in time, with richly canopied beds, silk drapes and bedding, antiques and fine artwork.
Hotels at the Four Diamond level are also an exclusive group, making up just 6.1 percent of AAA Inspected & Approved hotels. Four Diamond hotels must be refined and stylish with upscale physical attributes, extensive amenities and a high degree of hospitality, service and attention to detail. This year, there are 1,676 Four Diamond hotels.
AAA began field inspections of lodgings and restaurants in 1937, then went to a formal rating system in 1963 that in 1976 evolved into the Diamond Rating system for lodgings. (The Diamond Ratings for restaurants started in 1985.) The AAA inspectors who assign these ratings have a wide range of hospitality experience – their resumes include stints as hotel managers and food and beverage experts – that gives them an authoritative perspective. Inspectors provide an unmatched first-person, on-site view of emerging trends, which includes the continuing evolution of technology to elevate the guest experience.
About AAA Inspections
For more than 80 years, AAA has used professional inspectors to conduct in-person property evaluations. AAA offers the only rating system using comprehensive, on-site professional hotel and restaurant evaluations guided by member priorities. With a far greater inventory than any other rating entity, AAA’s rating system covers the United States, Canada, Mexico and the Caribbean.
Travelers can find Diamond Rated establishments and inspector insight in AAA’s trip planning products: the AAA Mobile app, the online AAA Travel Guides and Travel Planner and the AAA TourBook guides available to members at AAA offices.
AAA provides more than 58 million members with automotive, travel, insurance and financial services through its federation of 36 motor clubs and nearly 1,100 branch offices across North America. Since 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for safe mobility. Drivers can request roadside assistance, identify nearby gas prices, locate discounts, book a hotel or map a route via the AAA Mobile app. To join, visit AAA.com.